What Not to Say to Your Dog Groomer: A Guide to Respectful Communication
Dog grooming is more than just a bath and a cute haircut—it's a vital part of your pet's health care routine. Professional groomers are trained and experienced in handling dogs of all breeds and temperaments. They understand how to safely manage animals and identify potential health issues like skin conditions, infections, or abnormal growths. Respectful, clear communication with your groomer is key to ensuring your dog receives the best care possible. Here's a thorough look at what not to say to your dog groomer and why your words matter.
1. “Can’t you just shave it all off?”
This may sound like a simple solution to matting or heavy shedding, but for many dogs, shaving can cause more problems than it solves. Breeds with double coats, like Huskies or Golden Retrievers, use their coats to regulate temperature. Shaving may disrupt this balance and lead to issues like sunburn or coat damage.
2. “He’s matted, but don’t shave him.”
Severe matting pulls painfully on the skin and can create hidden sores or infections. Asking a groomer to avoid shaving a severely matted dog places them in an ethically and professionally compromising position. Trust their judgment if they recommend shaving for comfort and health.
3. “It’s just hair, why does it cost so much?”
Grooming is skilled labor that involves time, experience, specialized tools, and handling unpredictable animal behavior. Pricing reflects size, coat condition, specific services, and the care required. Professional groomers also invest in education, certifications, and equipment upkeep.
4. “Why is it taking so long?”
Grooming isn't just a quick wash and go. A complete session includes bathing, brushing, cutting, drying, nail clipping, ear cleaning, and more. Factors like a dog’s size, temperament, coat type, and special needs influence timing. Some dogs need breaks to avoid stress or overstimulation.
5. “He doesn’t bite—much.”
Be upfront about behavioral issues. Withholding this information can lead to injury for both groomer and pet. Honest communication ensures that your dog is handled safely and may result in forming a plan (like shorter sessions or muzzle use) to manage fear or aggression.
6. “I want him to look like that photo.”
Each dog’s coat type, condition, and structure vary greatly. While inspiration photos are helpful, be open to the groomer’s evaluation and explanation of what is realistically achievable for your pet.
7. “You missed a spot.”
Before accusing a groomer of substandard work, consider speaking calmly and asking questions. If you notice something that seems amiss, point it out politely. Often, what may appear to be an oversight is intentional for health or behavioral reasons.
8. “I’ll just wait here.”
While some groomers allow owners to observe, many dogs behave differently when their owners are nearby, becoming either more anxious or more distracted. Trust the groomer’s judgment on whether your presence helps or hinders the process.
9. “She’s got allergies, but I didn’t bring her shampoo.”
If your dog has known allergies or sensitivities, provide all relevant information and any approved grooming products ahead of time. Not informing your groomer can result in reactions that could have been avoided with adequate communication.
10. “I forgot her shot records—it’s fine.”
Vaccination requirements protect all dogs in a grooming facility. Skipping this policy puts other pets—and the staff—at risk. Always provide up-to-date documentation when requested.
Tips for Positive Groomer Communication
- Be honest about your dog’s health, behavior, and grooming history.
- Ask ahead what’s included in the service and clarify costs.
- Discuss expectations but remain open to professional advice.
- Show appreciation—a kind word or tip goes a long way.
- Follow up if you notice any issues after grooming, calmly and constructively.
Why Respectful Communication Matters
Groomers are part of your pet's extended care team. By respecting their expertise and maintaining clear communication, you help ensure your dog receives safe, efficient, and compassionate care. Building a strong, respectful relationship with your groomer enhances your dog’s grooming experience and contributes to their overall well-being.
Final Thoughts
Avoiding dismissive or unrealistic remarks shows appreciation for the groomer's skill and effort. Like any professional, dog groomers thrive when acknowledged and respected. Thoughtful, two-way communication leads to the best results—for both you and your furry friend.
