Planning a trip to REI with your furry friend? Understanding REI's dog policy is essential before heading to the store. While REI is known for its outdoor gear and adventurous spirit, their approach to allowing dogs in stores isn't as straightforward as you might expect.
In this comprehensive guide, we'll explore REI's official stance on dogs, including service animals, emotional support animals, and pet dogs, helping you navigate their policies and plan your shopping trip accordingly.
Understanding REI's General Dog Policy
REI doesn't maintain a universal dog policy across all locations. Instead, each store operates under its own discretion, guided by local regulations and store management decisions. This location-specific approach means that while some stores might welcome well-behaved dogs, others strictly limit access to service animals only.
The most important thing to remember is that policies can vary significantly between locations, making it essential to verify the rules at your local store before visiting.
Service Animals vs. Pet Dogs at REI
Service animals are always welcome at REI stores, as required by the Americans with Disabilities Act (ADA). These specially trained dogs assist individuals with disabilities and must be allowed entry regardless of local store policies.
- Service dogs must be clearly identifiable and under control
- Pet dogs are subject to individual store policies
- Emotional support animals are typically treated as pets, not service animals
- Documentation may be helpful but isn't legally required for service animals
How to Check If Your Local REI Allows Dogs
Before bringing your dog to REI, take these steps:
- Call your local store directly
- Check the store's website or social media
- Read recent customer reviews
- Verify local health codes and regulations
This preparation can save you time and potential disappointment at the door.
Shopping for Dog Gear at REI
Even if your local REI doesn't allow dogs inside, you can still shop for high-quality dog gear:
- Staff can assist with sizing using measurements
- Many items can be ordered online and returned if needed
- Store associates often have experience fitting dog equipment
- REI's return policy accommodates fit issues
Alternative Pet-Friendly Shopping Options
If your local REI isn't dog-friendly, consider these alternatives:
- PetSmart and Petco (always welcome dogs)
- Local pet boutiques
- Outdoor specialty stores
- Some hardware stores with pet-friendly policies
Frequently Asked Questions
Does REI allow dogs inside their stores or only service animals?
REI's dog policy varies by location. While service animals are always permitted by law, pet dog access depends on individual store policies and local regulations. Contact your local store for specific guidelines.
How can I find out if my local REI store permits pet dogs?
The best way to confirm is to call your local REI store directly. You can also check their website, social media pages, or recent customer reviews for information about their pet policy.
Are Emotional Support Animals (ESAs) allowed in REI stores like service dogs?
No, ESAs are typically not granted the same access rights as service dogs at REI. They are usually treated as pet dogs and subject to the same store-specific policies.
What are the rules for bringing a service dog into an REI store?
Service dogs must be well-behaved, under control (leashed or harnessed unless it interferes with their work), and trained to perform specific tasks for individuals with disabilities. They must also be housebroken and current on vaccinations.
Can I shop for dog gear at REI if my dog is not allowed in the store?
Yes, REI staff can help you select and size dog gear using measurements or photos. They also offer a generous return policy if items don't fit properly.
When planning your next REI shopping trip, remember that policies can vary widely between locations. Always verify the rules beforehand, and keep in mind that service animals are the only guaranteed four-legged shoppers welcome at all REI stores.
