What Not to Say to a Dog Groomer: Respect, Communication, and Best Practices
Dog grooming is more than just a bath and a haircut — it is a crucial part of your dog's overall health and well-being. Groomers are trained professionals who not only style pets but also monitor for signs of skin problems, infections, and behavioral issues. When talking to your dog groomer, respectful and informed communication helps create a better experience for your pet and keeps the grooming process smooth and safe. Here's a guide on what not to say to a dog groomer, and why some phrases should be avoided.
1. "Why does it cost so much? It's just a haircut."
Grooming involves much more than styling fur. The process typically includes:
- Bathing with pet-safe products
- Brushing out tangles and loose hair
- Nail trimming to avoid posture issues and overgrowth
- Ear cleaning and teeth brushing
- Checking for fleas, ticks, or skin infections
- Proper handling of anxious, aggressive, or special needs dogs
Prices reflect the time, training, and tools involved — not just the visible outcome.
2. "Can you make him look like a show dog?" (When the coat is matted)
Matted coats often require shaving, not styling. Mats pull on the skin, reduce airflow, and can harbor bacteria. Expecting a groomer to deliver a breed-standard cut on a badly matted dog can be unreasonable and unfair. It also puts the pet’s comfort and safety at risk.
3. "He doesn’t bite — unless you touch his feet."
Groomers handle pets from head to tail. Downplaying aggressive behaviors or triggers puts everyone in danger. Instead, clearly describe:
- Specific triggers
- Past grooming experiences
- Whether a muzzle or gentle restraint has been used before
Transparency allows groomers to prepare and take necessary precautions for everyone’s safety.
4. "Can I stay? I know he'll behave better with me."
While this may be true for some pets, it can have the opposite effect for others. Your presence might make a dog more anxious, protective, or distracted. Always discuss this with the groomer, and respect their professional judgment on what’s best for your dog.
5. "I want this exact cut from a Pinterest photo."
Inspirational pictures can help clarify preferences, but remember:
- Dogs have different coat types and conditions
- Not all styles are practical or maintainable
- Groomers will prioritize the dog’s comfort and safety
Use these photos as a guide, but be open to your groomer’s suggestions.
6. "Why did you shave him? I just wanted a trim!"
Shaving is usually a last resort when the coat is too matted or damaged. Mats are painful, and attempting to brush them out can cause additional distress or even injury. Groomers will often explain this beforehand, and may ask for your approval during the consultation.
7. "Don't worry about brushing him, I’ll do it at home."
Regular brushing at home prevents mats and skin issues, but skipping it and then asking for a full-style cut may not be realistic. Groomers appreciate when owners are honest about how often they brush, as it helps set service expectations and priorities.
8. "He has allergies and skin issues, but I forgot the details."
If your dog has sensitivities, skin problems, or allergies, provide specifics about what products to avoid or treatments that have worked. Armed with this knowledge, groomers can tailor services to avoid adverse reactions and keep your dog comfortable.
9. "My vet says grooming doesn't really matter."
Grooming does matter — it’s part of total canine care. In addition to cosmetics, grooming helps prevent:
- Infected ears
- Overgrown nails that affect posture
- Matted coats that can harbor pests
- Dental disease from neglected teeth
Professional groomers help spot potential issues early, many of which require veterinary attention if untreated.
10. "Can you fit me in last-minute every month?"
Groomers often work on tight schedules and may be booked weeks in advance. Regular bookings keep your pet on a stable routine, which is especially important for anxious or aging dogs. Treat groomer appointments like other healthcare visits — plan ahead.
Communicating Effectively with Your Dog Groomer
Good communication starts with mutual respect. Here's how to approach interactions;
- Share health and behavior history upfront
- Ask questions about styles and grooming methods
- Listen to their professional advice
- Be honest — they appreciate it more than perfection
Remember, your groomer is your partner in your dog’s well-being. Together, you can ensure a grooming experience that makes your pet happy, healthy, and stylish.





