Can Hotels Deny Pets? What Pet Owners Need to Know
Many travelers who wish to bring their furry companions along often ask: can a hotel deny pets? The short answer is yes, but with important exceptions that every pet owner should be aware of. In this article, we’ll explore when and why hotels can deny pets, and outline key considerations when booking accommodations with your animal in tow.
1. Hotels Are Generally Private Businesses
Most hotels are operated as private businesses, providing them with the legal right to set their own pet policies. This means they can choose whether or not to allow pets on the premises. It is completely within their rights to be a pet-friendly hotel, have limited pet accommodations, or prohibit animals entirely.
2. Exceptions for Service Animals
The major exception to a hotel’s right to refuse animals lies in the case of service animals. Under the Americans with Disabilities Act (ADA):
- Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
- Hotels must allow service animals even if they do not have a pet policy.
- Emotional support animals are not included under the ADA and may be denied.
Hotels may ask two questions to determine if a dog is a service animal: Is the dog a service animal required because of a disability, and what work or task has the dog been trained to perform?
3. Reasons a Hotel Might Deny Pets
- Allergies: To accommodate other guests with pet allergies.
- Noise or Damage: Concerns over barking, destruction of property, or cleanliness.
- Insurance Limitations: Restrictions in coverage related to specific breeds or animals.
- Brand Policies: Corporate-level regulations for chain hotels that prohibit animals.
It’s important to note that even if a hotel is generally pet-friendly, they often have restrictions on types of animals, sizes, quantities, and acceptable behavior standards.
4. How to Know If a Hotel Is Pet-Friendly
Before booking your stay, you should:
- Call ahead and ask about pet policies.
- Check the hotel’s website for pet policy information.
- Look for reviews from other pet-owning travelers.
- Ask about additional fees, deposits, or cleaning costs.
This helps avoid surprises at check-in and ensures both you and your pet have a comfortable stay.
5. Traveling With Pets: Best Practices
- Always disclose: Let the property know about your pet in advance.
- Keep your pet controlled: Use a leash or crate in public hotel areas.
- Clean up after pets: Maintain cleanliness to avoid fines or policy changes.
- Bring familiar items: Bedding and toys reduce pet stress in unfamiliar surroundings.
6. Alternatives for Non-Pet-Friendly Hotels
If your preferred hotel doesn't allow pets, consider:
- Staying at a pet-friendly chain hotel (e.g., La Quinta, Kimpton, Motel 6).
- Booking through home-sharing platforms with explicit pet allowances.
- Using dedicated pet-travel service directories or apps.
- Hiring boarding or pet-sitting services while you travel.
Conclusion
While hotels can legally deny pets, you have options. Understanding your rights and a property's policies ensures a smoother travel experience for both you and your furry friend. If you rely on a service dog, you’re protected under ADA law and should not be turned away by any public accommodation.
