Everything You Need to Know About the PetSmart PetsHotel
The PetSmart PetsHotel is an innovative solution for pet parents seeking reliable, comfortable, and secure boarding and daycare for their dogs and cats. Located inside over 70 PetSmart stores across 24 states, each facility offers comprehensive services for a safe and enjoyable pet stay.
Core Services and Facilities
The PetsHotel provides both overnight boarding and Doggie Day Camp. Each location is staffed 24/7 with pet care specialists trained to understand and meet the needs of dogs and cats. A licensed veterinarian is on call 24/7 to handle any health emergencies. The facilities feature surveillance cameras, keypad-secured entries, and individual ID collars for added security and peace of mind.
Accommodations for Dogs and Cats
- Dogs: Options include Atrium rooms, private suites, and larger rooms for families. Rooms come with elevated cots and access to TVs tuned to animal programming.
- Cats: Housed in private “Kitty Cottages” far from canine guests, with separate ventilation to prevent scent transfer.
Each pet receives a personalized stay with amenities suited to their needs and preferences.
Daily Care and Activities
- “Pawgress Reports” document each pet’s activities during their stay.
- Dogs participate in supervised play sessions, including group and individual options.
- Pets enjoy special treats like dog-safe ice cream and Kong toy snacks.
- Optional bedtime stories and holiday-themed activities enhance the experience.
Health and Safety Standards
- Guests must be at least 4 months old.
- Vaccination requirements include rabies, Bordetella, and DAPP.
- Flea and tick control is mandatory.
- PetsHotel environments are indoor-only, minimizing escape risks.
Additional Services and Add-Ons
- Grooming and salon treatments
- Training camps
- Medication administration for pets with specific needs
- Pet phone booth for calls with pet parents
Pricing Overview
Pricing varies by room type and services selected:
- Dog rooms: Start at $15 per night
- Luxury suites: Over $41 per night
- Doggie Day Camp: $20–$25 per session
- Cat cottages: $12–$14 per night
- Add-ons: $3–$16
Booking and Preparations
- Tours of the facility can be scheduled in advance.
- Bookings can be made in-store or online with support for installment payments.
- During check-in, staff review vaccination records, discuss care instructions, and collect emergency contact information.
What to Bring for Your Pet
- Food and treats from home
- Favorite toys
- Comfort items (blankets, beds)
Frequently Asked Questions
- Can multiple dogs from the same family share a room? Yes, if they are compatible and vaccinated.
- Is there outdoor time? All activities are indoors, but the facilities offer ample supervised exercise sessions.
- Can pets get sick? Safety checks, veterinary access, and high cleanliness standards help reduce any health risks.
The PetSmart PetsHotel ensures pets are cared for in a structured, loving, and secure environment, making it a trusted choice for pet owners nationwide. With expansion plans underway, even more families will have access to these premium pet care solutions soon.
