Background
  1. Home
  2. News
  3. FAQ
  4. What training methods does Petsmart use?

What training methods does Petsmart use?

PetSmart uses positive reinforcement methods, including praise, treats, and clicker training, in structured group classes held in environments with real-world distractions.

Understanding PetSmart's Dog Training Methods

PetSmart, one of the most prominent pet retail chains in North America, offers a structured and accessible dog training program. These sessions are available in-store and are designed for different life stages and skill levels. Here's a comprehensive look at the methods used by PetSmart's training curriculum.

Overview of the Training Programs

PetSmart divides its dog training program into multiple levels:

  • Puppy Class – For dogs under five months: covers basic cues, house-training, crate usage, and socialization.
  • Beginner Class – For older puppies and adult dogs: introduces commands like sit, down, and recall.
  • Intermediate and Advanced Classes – Teaches complex cues and improves behavioral reliability amid distractions.
  • Specialty and Private Sessions – Occasionally available for more serious issues like aggression or separation anxiety.

Core Training Methods

PetSmart emphasizes positive reinforcement. This rewards-based approach motivates dogs to repeat desired behaviors. Core aspects include:

  • Treat-based rewards – Used to reinforce good behavior on the spot.
  • Clicker training – Clickers serve as a marker cue, linking positive behavior with a tangible reward.
  • Praise and verbal affirmation – Trainers and owners are instructed to communicate encouragement during tasks.

These techniques create a fun and low-stress environment conducive to learning, particularly for dogs who are new to obedience training.

Group Class Environment

Training takes place within the PetSmart store, a setting filled with real-life distractions such as other pets, shoppers, and noises. While this can be challenging for some dogs, it is also highly beneficial in teaching dogs to focus amid distraction—a key real-world skill.

Class participation includes several dogs and their owners. This group dynamic encourages socialization, helping dogs become more comfortable with others.

Trainer Qualifications and Curriculum

PetSmart trainers follow the company's standardized curriculum. While some trainers may have extensive experience, others gain their skills primarily through PetSmart's internal training program. This can lead to some variability in course execution depending on location and instructor.

Owners are encouraged to observe a class before enrolling and to ask questions regarding their trainer’s qualifications and teaching philosophy.

Typical Weekly Structure

Most group courses last six weeks, with one session per week. Each session tackles new commands or concepts, building progressively upon the previous week's work. To maximize effectiveness, PetSmart emphasizes home practice between sessions.

  • Week 1: Basic introductions, sit, name recall, treat motivation.
  • Week 2: Stay, down, leash walking basics.
  • Week 3: Come when called, leave it command.
  • Week 4: Off for jumping, impulse control drills.
  • Week 5: Practice with distractions, improving command reliability.
  • Week 6: Review and final demonstration of learned skills.

Pros and Cons

The program offers several advantages and potential drawbacks depending on your goals and your dog’s temperament:

Advantages:

  • Structured and affordable training plan.
  • Built-in socialization with other dogs and people.
  • Exposure to everyday distractions enhances learning generalization.
  • Convenient scheduling with classes offered at many local stores.

Disadvantages:

  • Trainer experience may vary by location.
  • Limited curriculum depth for more advanced or specialized behavioral issues.
  • Not ideal for highly reactive or aggressive dogs.
  • Learning pace may not suit all dogs—some may need more time or move too quickly through the coursework.

Costs and Value

PetSmart charges approximately $149–$155 per six-week group class. Multi-course packages may offer some price breaks. Private sessions, while more expensive, provide personalized attention and are more suitable for dogs with specific issues.

Compared to some private trainers or free community programs, PetSmart offers a middle-ground option that balances affordability with access and convenience.

Is PetSmart Training Right for My Dog?

If your goal is to teach basic obedience and improve socialization, PetSmart’s training classes can be a great fit. However, if your dog has advanced behavioral needs or you’re preparing for serious competition, a specialized or certified private trainer might be more appropriate.

Ultimately, success in PetSmart training classes depends heavily on owner engagement, consistency, and follow-through at home. The curriculum provides tools, but lasting behavioral change comes through daily practice.

Share on:

petsmart

 dog training

 positive reinforcement

 puppy classes

 obedience training

 clicker training

 crate training

 recall commands

 dog behavior

 training tips

 house training

 leash manners

 impulse control

 group classes

 dog socialization

 pet training

 trainer qualifications

 beginner dog training

 puppy obedience

 in-store training

 advanced dog training

 private dog training

 dog training costs

 dog training structure

 training pros and cons

Recommended

A small Chihuahua dog and a friendly mail carrier sharing a moment in a suburban neighborhood

Heartwarming Dog-Mailman Friendship Sparks $20,000 for Animal Rescue

Read the article

A person with an emotional support dog in a residential apartment setting

Wisconsin Tightens Emotional Support Animal Requirements with New Assembly Bill

Read the article

Rescued animals receiving care at a Wisconsin animal shelter

Wisconsin Animal Shelter Leads Critical Response to Major Animal Neglect Case

Read the article

Today is the perfect time to get your

Pet Health Report

Upload a photo of your pet to receive instant health and care insights.

report_card