PetsCare
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Follow-up care software and infrastructure for veterinary care

The visit ends. Not your care.

Your team. Their app.
Care that stays connected.

PetsCare connects your clinic to a pet parent app. It checks in on days 2 and 4, brings recovery updates back to your team and helps clients book the rechecks you recommend.

Start 14-day free trial 14 days · Unlimited vets at your clinic
Activate free booking Free profile + unlimited booking

Claim and verify your clinic to start your trial.
Clinical Tools: 14 days, unlimited vets. Booking stays free.

Prefer a walkthrough? Book a demo

PETSCARE MAP · LOCAL CARE, CONNECTED

Put your clinic
on their map.

Help pet parents find your clinic, understand the care you offer and take the next step to book. Your profile brings it all together.

  1. 01
    Be found locallyYour clinic appears where pet parents are looking.
  2. 02
    Introduce your practiceGive your team and services a clear home.
  3. 03
    Connect discovery to bookingActivate the availability you want to offer.
Activate free booking

Your PetsCare Map profile and online booking stay free.

PetsCare · MapManhattan, New York
+
Leaflet © OpenStreetMap contributors
A real clinic from the PetsCare directory
Lincoln Square Veterinary HospitalCLINIC PROFILE

Veterinary clinic · New York

Lincoln Square Veterinary Hospital

140 W 67th St, New York, NY, 10023

Wellness exams, vaccinations and veterinary care in Manhattan.

Booking preview uses example times, not this clinic’s live availability.

INTERACTIVE BOOKING EXAMPLE

A clearer path to a visit.

See how a pet parent can choose a visit and a time.

Choose an example time to explore the flow.

Find a clinic on the map →

This is a demonstration. No appointment is reserved and no clinic is contacted.

01 / Your clinical control

Clinical summaries are shared with pet parents after your review and approval.

02 / Your current PIMS

PetsCare works alongside your system. API connections fit supported workflows.

03 / A free way to start

Activate free booking and try Clinical Tools for 14 days with unlimited vets at your clinic.

THE PETS BEHIND THE CARE

Every patient has a personality.

Give every pet parent an easier way to stay connected to your clinic, from the first visit to follow-up care.

Fluffy brown dog with expressive eyes
Small reddish-brown dog wearing a leather jacket

YOUR TEAM STAYS IN CONTROL

Know who needs you.
And what comes next.

One worklist for patient context, recovery updates and your next action.

  • ✓  See urgency and the latest update.
  • ✓  Review before anything is shared.
  • ✓  Reply, call or plan the next step.
PetsCare Vet on a foldable phone: triage worklist with next steps and the recovery review for Fado, a beagle.

HOW IT WORKS

One visit. Connected care at every step.

From the owner’s first report to your team’s follow-up.

01 · BEFORE THE VISIT

Start with the full story.

Owners share symptoms, photos and history in a report ready for your team.

Pre-visit health report for Milo, ready to share: reason for visit, symptom timeline, photos and lab results.

02 · DURING THE VISIT

Talk. Review. Approve.

PetsCare drafts the note and owner summary. Your team checks the final content.

Clinical workspace: conversation, draft note, your approval, owner recap.

03 · AFTER THE VISIT

Keep recovery connected.

Owners receive the care plan and send updates. Your team reviews and responds.

Pet parent app: Fado’s follow-up with a clinic check-in, the owner’s reply with a photo and a recommended check-up.
Veterinarian and assistant examining a dog, with the PetsCare lab results screen on a tablet.

CLINICAL TOOLS / LAB RESULTS

Results explained.
You stay in control.

Original results and patient history, together. Review the draft explanation, add context and approve it before sharing.

Your clinical judgement.
Your final approval.

Available with supported IDEXX integrations.

AFTER THE VISIT / CLINICAL TOOLS

The visit ends.
The connection stays.

Share your approved recap, collect day 2 and day 4 recovery updates and help owners book the recheck you recommend.

Two devices: the pet parent app with Fado’s follow-up and a Book a visit button, and the vet workspace with Fado’s update and a reply draft to review and send.

CONNECTED CARE THAT FITS YOUR PRACTICE

Keep your PIMS.
Connect the care around it.

Add clinical tools and an owner app alongside your current practice system. Connect agreed data through REST API or structured exports.

Your existing PIMS

Keep your current practice system and established workflow.

PetsCare / Clinical tools

Lab summaries, visit notes, check-ins and follow-up care.

Pet parent app

Approved summaries, recovery updates and direct booking with your clinic.

We’ll scope the connection around your PIMS and your team’s workflow.

THE OFFER

A free start.
A complete clinical workflow.

Activate free booking and try Clinical Tools for 14 days with unlimited vets at your clinic.

FREE FOREVER

$0 for your clinic

Your clinic, ready to book.

  • Care Map profile + unlimited bookings
  • Booking in the iOS and Android apps
  • Web booking with no account required
  • Clinic code, invite link and reception poster
Activate free booking

WORKS WITH YOUR PIMS

No switch needed

Keep your PIMS. Connect the care around it.

  • PetsCare works alongside your system
  • API connections fit supported workflows
  • Clinical summaries shared only after your approval
Book a demo

Compare plans in detail ↓

GOOD TO KNOW

A few practical questions.

Is booking really free?

Yes. Your Care Map profile and unlimited booking stay free. Clients can book, cancel or reschedule in the apps or on the web. Clinical Tools are a separate plan after a 14-day free trial.

How do my clients connect to my clinic?

Clients can use your clinic code, invite link, reception poster or Care Map profile. They can book in iOS and Android, or on the web without an account by verifying their phone number.

Do I control which appointments are available?

Yes. You choose your vets, visit length and online booking hours. Clients choose from the times your clinic makes available.

Will this replace my practice management system?

PetsCare works alongside your PIMS. API integration can connect the systems around your workflow. Discuss the connection for your practice with our team.

Who approves what my clients receive?

Your veterinarian reviews and approves the clinical summary before it is shared with the pet parent.

How does the 14-day trial work?

Claim and verify your clinic to start 14 days of Clinical Tools for unlimited vets at your clinic. After the trial, Clinical Tools start at US$79 per vet per month. Free booking stays available. Prefer a guided walkthrough? Book a demo with our team.

Try Clinical Tools with your whole team.

Start your 14-day free trial with unlimited vets at your clinic.
Prefer to begin with booking? Activate it free and keep it free.