PetsCare
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PETSCARE FOR PET PARENTS

Less worry. Know what to do next.

Track symptoms, understand when to see a vet, and stay connected throughout your pet’s care.

Free to use. Even better with your vet connected.

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WHAT YOU GET

Free to use.
Even better with your vet connected.

Your pet’s health records work from day one. A connected clinic adds shared care.

WITH A CONNECTED CLINIC

Shared care

Your care team, connected.

  • Book visits and share recovery updates
  • Receive vet-approved summaries and care plans
  • Lab results, explained and reviewed by your vet
See how it works

CARE MAP

All pet services

Everything for your pet. Closer than you think.

  • Local vet clinics, groomers, pet shops and pet-friendly places
  • Book with clinics offering PetsCare booking
Explore Care Map

How it works

From first concern to follow-up.

Milo's Memory: ear scratching symptom with 3 episodes and triage.

Notice a change.

Record symptoms, dates and photos in your pet’s health history.

Pre-visit health report, ready to share.

Prepare for the visit.

Turn that history into a report you can share with your vet.

Book your appointment with a connected clinic.

Book the next step.

Choose a time with a clinic offering PetsCare booking.

Fado’s follow-up with the clinic.

Keep care going.

Follow the care plan and send updates to your connected clinic.

Start now. Connect your clinic later.

Your pet’s health records work from day one. A connected clinic adds shared care.

WITHOUT A CONNECTED CLINIC

Your pet’s health, organised.

  • Save symptoms, photos and documents.
  • Prepare and share a report with your vet.
  • Set care reminders and explore Care Map.

WITH A CONNECTED CLINIC

Your care team, connected.

  • Book visits and share recovery updates.
  • Receive vet-approved summaries and care plans.
  • Get lab explanations where integration is enabled.

03 / SYMPTOMS & EPISODES

Every symptom matters.
PetsCare connects the dots.

Record symptoms as they appear. PetsCare helps connect related signs, track dated episodes and photos, and recognise when vet care may be needed. Your pet's history is then ready for a detailed pre-visit report.

Explore health Memory   →
  • ✓Symptoms
  • ✓Episodes
  • ✓Triage & reports
Milo's Memory: Ear scratching, latest episode “Scratching more often”, triage “Contact your vet”, buttons Add episode and Prepare vet report.

04  /  BEFORE THE APPOINTMENT

Your vet gets the full picture before you arrive.

Add symptoms, dates, photos, medications and lab results. PetsCare prepares a structured report. Share it before the appointment so your vet can review the problem before you arrive.

Pre-visit health report: Milo's visit summary with reason for visit, symptom timeline, photos and lab results. Book your appointment at Riverside Animal Clinic, October 2026, illustrative available times.

SMART VISIT PREPARATION

Less retelling. More time focused on your pet.

Share a clear history before the visit. Help your vet prepare relevant questions and make care decisions with more context.

01BUILD THE REPORT

Bring symptoms, photos and prior records together.

02SHARE BEFORE YOU GO

Send the report so your vet can review it in advance.

03TAKE THE PLAN HOME

Keep approved medicines, care steps and dates in the app.

05  /  AFTER THE APPOINTMENT

The right care plan.
There when you need it.

Keep your vet’s instructions, medicines, doses and follow-up dates in one place. Reminders help you remember what to give, what to watch and when to return.

STEP 01Milo's care plan: care instructions, medication reminders, follow-up dates.

Know what to do at home.

Your vet’s medicines, doses, timing and care instructions stay together. Reminders help you follow the plan.

STEP 02Recovery check-in: How is Milo feeling? Better / Not yet.

Notice the changes.

Record symptoms and photos, then share recovery updates with your connected clinic.

STEP 03Connected clinic: owner update shared, clinic review.

Keep your clinic in the loop.

Your connected clinic reviews your update and can reply in the visit record. Book the recheck your vet recommends.

06 / RESULTS AFTER THE VISIT

Lab results, explained.
Reviewed by your vet.

At connected clinics, lab results can arrive directly in PetsCare. Keep the original test results and receive a clear AI-assisted explanation once your veterinarian has reviewed and approved it.

01RESULTS ARRIVE

IDEXX data from a connected clinic

02AI PREPARES

Clear, plain-language draft

03VET APPROVES

Clinical review before release

04YOU UNDERSTAND

A readable summary in PetsCare

Milo's lab results: original CBC laboratory document and a vet-reviewed summary, reviewed and approved by your veterinarian.

07  /  ALL YOUR PET’S HEALTH, TOGETHER

Everything you need to care.
Nothing to remember alone.

From the first symptom to the latest vet visit, your pet's health story stays organised in Memory.

  • ✓HEALTH HISTORYSymptoms, notes, reports and documents
  • ✓REMINDERSMedication, vaccines and check-ups
  • ✓PET IDImportant details in one place
Milo's Memory timeline: symptom update, vet visit, lab result, medication.

08  /  PETSCARE MAP · LOCAL CARE, CONNECTED

Find your care team.
Close to home.

Find a nearby clinic, get to know the team and take the next step to book. Your pet’s care starts with the right connection.

  1. 01
    Find care nearbyExplore clinics and pet services around you.
  2. 02
    Get to know the clinicSee its location, description and contact details.
  3. 03
    Take the next stepBook where online appointments are enabled.
Explore the map

Online booking is available with participating clinics. Availability is shown on each clinic’s profile.

PetsCare · MapManhattan, New York
+
Leaflet © OpenStreetMap contributors
A real clinic from the PetsCare directory
Lincoln Square Veterinary HospitalCLINIC PROFILE

Veterinary clinic · New York

Lincoln Square Veterinary Hospital

140 W 67th St, New York, NY, 10023

Wellness exams, vaccinations and veterinary care in Manhattan.

Booking preview uses example times, not this clinic’s live availability.

INTERACTIVE BOOKING EXAMPLE

A clearer path to a visit.

See how a pet parent can choose a visit and a time.

Choose an example time to explore the flow.

Find a clinic on the map →

This is a demonstration. No appointment is reserved and no clinic is contacted.

THE PETS BEHIND THE CARE

Every pet has a personality.

Keep their symptoms, visits and little everyday changes together. Their health story stays close.

Fluffy brown dog with expressive eyes
Small reddish-brown dog wearing a leather jacket

09  /  EVERYDAY PEACE OF MIND

Not every day is an emergency.

Questions, routines and small changes matter too. PetsCare helps you stay ready every day.

?SYMPTOM TIMELINE

Record changes and track every episode

✓REMINDERS

Know what care is coming next

♥HEALTH MEMORY

Your pet’s history, always close

+VET CONNECTION

Reach out when it matters

Better care begins with staying connected.

Your vet’s plan. Your reminders. Care between visits.

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